CubeSmart Self Storage

Many things good about cubesmart. They commonly say they deliver excellent service! But then when an issue is presented to them they just say "oh, sorry." For example, they lack modern payment...

They say they will refund you for broken elevators. 4 months pass and elevator is still broken and no promised refund. They are trying to refinance or cook the books so they look better for...

I'm a CFO of an advertising company who does work for extraordinarily high end product manufacturers. My account had been given a price increase and I had done research to find that the current...

Cubesmart lacks all customer service standards. Ms. Akua in their escalation department at headquarters is the rudest person I have encountered. She just talks over people and does not allow...

This was one of the worst customer service experiences I've ever had. I had been a loyal customer since December of 2016. I called in to have my payment date moved ahead to the end of the month...