My experience was purely remote, via phone for this location. My parents have limited English proficiency and I live in California. They went into the shop to receive help from a team member with...
T-Mobile
(14)
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My phone froze up and I couldn't turn it off or re-start it. Panicked, because I use it for work, I had to find a solution fast. It was 6:30 pm and so I raced over to this 82nd store. After...
Yes, I am giving a phone company five stars. I am as surprised as you are. I went there to swap my phone for the new Samsung S25 Ultra. That accommodated my every need and question. That transfer...
I have been at this store several times in the last 3 years. Today was a one of the best customer service representative Chris. He was patient and wrote out exactly what I needed to correct my...
They stole money from me after my equipment couldn't be delivered and it was sent back to them. I was lied to time and time again over the phone about a refund. The buck was being passed from...
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