Patrick A.
9/17/2025
Customer service at the store in Grove, Ok. is AWFUL!!!!! Don't go there, the weird bald guy tells you he can't do anything for you, then when you walk out in frustration and anger he bans you...
Russell Cellular
(4)
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1004 S Main St
Grove, OK 74344
Russell Cellular in Grove, OK, is a Verizon Authorized Retailer offering a variety of smartphones, basic phones, tablets, and watches. They provide services such as Verizon Home Internet and Verizon Business, catering to both personal and professional needs.
With a focus on customer care, Russell Cellular prides itself on its mission and values, as well as its commitment to the community through RC Cares initiatives. The company's executive council ensures a high standard of quality and service, creating a trusted connection with customers.
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Reviews
1.04 reviewsCarol H.
5/21/2024
This store has never been very successful in keeping its employees and the employees have been particularly useless in customer service. Today was another typical example, I will have to leave...
Tamara K.
8/16/2018
This Verizon store had rude sales associates. My mom's phone was messing up and they told her it was worn out NOT. They did nothing to help her other than tell her she need a new phone. She took...
Neal H.
5/11/2019
The absolute worst cell phone store I've ever been in. First let me say they are NOT a Verizon store. They are an "authorized retailer ". Which means that they don't have to follow Verizon policy....
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