K M.
1/16/2026
Chuck and Collin delivered great customer service! making sure they come back do make sure they fix the door!
Universal Windows Direct of Cleveland
Closed
(82)
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24801 Rockside Rd
Bedford, OH 44146
Since its inception by co founders William Barr and Michael Strmac in 2002, Universal Windows Direct has lived by the philosophy of CANEI - "Constant and Never Ending Improvement". This philosophy holds true in all aspects of our business, from sales and marketing to installation and service and has catapulted UWD from a small, local home improvement company to one of the largest exterior remodeling companies in the country. Every one of our employees strives continuously to be the best in the business at what they do and provide our customers with only the highest levels of sales, service, and support. We think our company's history speaks to this goal and to the power of what we can accomplish by never settling.
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Reviews
1.5(82)
Lisa B.
1/2/2026
Don't even entertain having a sales rep at your home! This company's prices are out of sight and once you have a sales rep quote you a price and you decline to go with them - they will stalk you...
William S.
6/18/2025
5 years ago when I got the windows it took nearly a year to complete. Then we had at least 6 service calls.in the first year and averaging 2 a year since. If you are excited by long and...
Joseph S.
9/25/2025
Dishonest! Contract beakers. They boast about there double lifetime guarantee and for years I didn't have a problem, but now they're trying to add a 150 dollar service charge for any call. I was...
Dennis B.
5/5/2025
The windows were installed. Not the best crew but they got them installed. Several issues after; leaks, caulking issues and door latches that won't work. They sent out crew after crew to fix a...
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