The service was of the highest quality at the Tudor Arms.. Larayah and Alexus went above and beyond a job description that they had to make our stay even better. Highly recommend this place. Very...
The Tudor Arms Hotel Cleveland - a DoubleTree by Hilton
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Poor customer service from start to finish. No one welcomed us at check-in, and the receptionist was rude, making it feel like we were inconveniencing her. She initially told us to use valet,...
This hotel is historic. It was built in 1926 and was a private club. Fun fact, the famous Al Capone stayed here frequently in the 30s and even had a swimming pool and an underground tunnel built...
I was aware that the air conditioning was down before I arrived. The hotel let me know about that in advance and also mentioned it upon check in. That was not a big concern for me, but I...
Rooms need major update. AC did not work throughout the hotel and no displayed sense of urgency to fix. Management is not doing a good job training staff to be professional. Staff was generally...
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