Kristie R.
12/5/2025
Manager went above and beyond when we had an extra wait for our order. She is fabulous!
Shake Shack Westlake
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2209 Crocker Rd
Westlake, OH 44145
Shake Shack serves elevated versions of American classics using only the best ingredients. It's known for its delicious made-to-order Angus beef burgers, crispy chicken, hand-spun milkshakes, house-made lemonades, beer, wine, and more. With its high-quality food at a great value, warm hospitality, and a commitment to crafting uplifting experiences, Shake Shack quickly became a cult-brand with widespread appeal. Shake Shack's purpose is to Stand for Something Good®, from its premium ingredients and employee development, to its inspiring designs and deep community investment. Since the original Shack opened in 2004 in NYC's Madison Square Park, the company has expanded to more than 350 locations in 32 U.S.
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Reviews
3.040 reviews
Thorn H.
12/6/2025
Very disappointing experience. My family and I walked in and ordered a meal for three that came out 30 minutes later. Which would be fine--but the staff in the back weren't taking their jobs...
Michael L.
11/28/2025
We ordered a ton of burgers well, in advance for our Thanksgiving celebration (as an option for picky kiddos who won't eat turkey). We ordered enough that the surprisingly small size wasn't an...
Emily T.
10/11/2024
The burger was delicious. The beef patty was juicy, the vegetables were fresh (no wilted lettuce & no suspicious tomatoes here!), the bacon was crispy, and the potato bun held it all together...
A.J. C.
10/4/2024
Finally tried this shack. Dinner on weekend not too busy. Online order took about 10-12 mins. CONS: the Shack burger was size of Dave's Single but 6.50. Slices of tomato were very thin. Paper...
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