Ok but they're unethical, if you rent online, they make you pay for a lock, if you went online, you have no choice. There's hardly anybody ever there. It was a holiday where we got there, and now...
Public Storage
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The customer service is awful. They raise the rate constantly and not by a little. The employees are miserable and never stay long. That alone speaks volumes for this company! They say they have...
It started with the first customer service rep reserving this location in the first place. If I could tale away 1/2 of a star just for that I would. Then after telling customer service how much...
No one is ever on-site to pay your bill and their phone system is TOTALLY automated so you NEVER get to speak to a live person no matter what you do. Go elsewhere. Their customer service is horrible.
Avoid this place. There are plenty of storage options in Charlotte. This should not be one of them. The staff are difficult to reach, unprofessional, and lazy. I was accused of disposing...
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