National Car Rental

I had an issue with my rental and I must say that I have never had better service. Jalen M aT the Charlotte Douglas airport went above and beyond to make things right. He wanted to make sure...

If I could leave zero stars I would. What is the point of online check-in (which I did), if you then have to stand in a 6 deep line to only go through all the same questions and be treated...

Terrible experience with Dollar Rent a Car at Charlotte Airport. I booked through Travelocity at a quoted price of about $7/day, but the reality was completely different. After waiting 30 minutes...

Why would you only have one person working the desk of a car rental in a busy airport? It makes zero sense. Do better. Be more efficient.

I checked in prior to pickup. When I arrived (I had a late flight) there were no employees working, no way to get a hold of anyone over the phone, and no instructions for how to find the keys and...