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Civic Federal Credit Union

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9605 N Tryon St Ste Q

Charlotte, NC 28262

+1 (844) 772-4842

https://www.civicfcu.org

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Reviews

1.07 reviews

Alan S.

12/9/2025

The transition from LGFCU to civics has been horrible. Every process is harder than when NCSECU handled the transactions. The app is harder to use. Totally dissatisfied with the Civic CU. Every...

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Austin R.

9/30/2025

Been on hold for over an hour, website refers me to the phone number. Useless, trying to report fraud.

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Sherri R.

9/22/2025

Absolutely terrible customer service. I have called several times and the hold time is ridiculous. They moved my money without my consent from my certificate to my money market after they had sent...

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David H.

9/23/2025

Stay far far away from this bank. Worst experience I've ever had. Just simple tasks like depositing cash is not easy. And customer service doesn't exist.

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Julia K.

7/27/2025

Absolutely terrible customer service. I used to bank with LGFCU and they recently switched to Civic. I have called the provided number on the civic app 5 times to close my accounts and each time...

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United States›North Carolina›Charlotte›Civic Federal Credit Union