Jay C.
7/22/2025
A Masterclass in Customer Service: Jason at Best Buy University Drive It's not often that a visit to a big-box retailer leaves you genuinely impressed -- not just satisfied, but floored. Yet...
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1465 University Dr
Burlington, NC 27215
Shop TVs, computers, appliances and more at Best Buy. Get expert advice, same day pickup and Geek Squad support—all in one place.
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Reviews
2.538 reviews
Linda H.
1/1/2026
Justin and Marcus had excellent customer service! We appreciated their help with product selection and will be returning soon for all of our electronic needs!
Hanaa K.
10/4/2025
The lady working the register was absent and when I asked who can check me out, she had major attitude. Told me I didn't have a coupon and came in today and magically it was there. The rest of the...
Pergy P.
7/27/2025
Subject: Formal Complaint Regarding Disrespectful and Unprofessional Conduct by Manager Lynett - Best Buy, University Drive, NC (July 27, 2025) Dear Best Buy Customer Service, I am writing to...
Steven M.
3/1/2025
Best Buy's Geek Squad has taken advantage of my 72-year-old elderly mother and stolen her money from her and will not refund nor perform the services. DO NOT LET YOUR FAMILY BE TAKEN ADVANTAGE OF...
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