Theresa attempted to open a savings account. She is poorly trained in her job. Truly inept and poor customer service skills
BB&T
(1)
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Located in Murphy, NC, BB&T is now part of the Truist Financial Corporation, a leading financial services and banking provider born from the merger of BB&T and SunTrust banks. Offering a wide range of solutions, from personal and commercial banking to wealth management, insurance services, lending, and investment guidance, they cater to individuals, small businesses, and corporate clients alike.
At BB&T, now operating under Truist, customer satisfaction is at the core of their operations. Through a combination of an extensive branch network and cutting-edge digital platform, they strive to deliver convenience and reliability to their clients. Emphasizing the importance of client relationships, BB&T places a strong focus on prudent financial decision-making and responsive support, aiming to enhance the overall customer experience and contribute to the stability of the community they serve.
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