Sitel
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Sitel Corporation, now known as Foundever®, specializes in providing innovative customer experience (CX) outsourcing services and solutions. Their approach combines human expertise with AI-driven capabilities to offer exceptional support for brands navigating the evolving landscape of CX.
With a global presence, Foundever® stands out as a key player in the industry, delivering over 9 million customer experiences daily in more than 60 languages across 45 countries. Their +150,000 associates worldwide operate within an award-winning performance culture, ensuring each customer interaction is engaging and fosters long-term loyalty.
Foundever® offers a comprehensive range of CX services tailored to every stage of the customer journey, leveraging operational insights to meet the demands of modern contact centers and customer expectations. Additionally, their CX solutions focus on accelerating digital transformation and simplifying customer contacts through a blend of human-centered strategies, advanced technology, and data-driven insights.
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