Stacey G.
12/16/2025
I wish I could give them zero stars. I didn't even have them a week. Here's my story. Went into BJ's & was approached by a representative for primo water. They had a promotion going on for a free...
Primo Brands Delivery
(44)
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275 Oak Dr
Syosset, NY 11791
Our Water Direct program provides a comprehensive selection of branded beverages to meet healthy hydration needs delivered directly to your home or to commercial businesses. These brands include Poland Spring® and Pure Life®, premium brands like Saratoga® and The Mountain Valley®, regional leaders such as Arrowhead®, Deer Park®, Ice Mountain®, Ozarka®, and Zephyrhills®, purified brands including Primo Water™ and Sparkletts®, and flavored and enhanced brands like Splash Refresher™ and AC+ION®.
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Reviews
1.044 reviews
Dan M.
7/17/2025
One of the Worst Service Experiences I've Ever Had I rarely leave reviews, but feel compelled to in this case. I've been waiting over a month for water jug delivery and have spoken with seven...
Steve B.
1/1/2026
Extremely Disappointed in Primo Water's Service I am extremely disappointed with Primo Water's delivery service. Either deliver what is ordered, when it is ordered--or don't offer scheduled...
Steven L.
12/10/2025
Delivery service pricing changes delivery date changes the day before overseas customer service no local people to talk to what more can I say. Used to be Frank's Coffee then Roaring Springs then...
Ed N.
12/30/2025
Absolutely a fraudulent business. Changing prices without notice. Double billing. Check your bill every month.
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