Kate B.
10/16/2022
I had great service today - help with finding different items to see in person after browsing online. After going to two other furniture stores, the things I looked at were much higher quality at...
Pottery Barn
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815 Eastview Mall
Victor, NY 14564
Pottery Barn offers expertly crafted home furnishings and decor. A multi-channel retailer with a vibrant ecommerce site, inspiring catalogs and brick-and-mortar stores all over the world, they got their start in 1949 in Chelsea, New York. Shop furniture, bedding & accessories designed to help you create a home that's as beautiful as it is comfortable.
Reviews
2.04 reviewsChris W.
12/3/2025
I ordered a ~$4,500 Pottery Barn nursery furniture set and 3 out of 5 pieces arrived damaged. Over the next few months, I dealt with multiple replacement shipments, more damaged items, long...
John C.
7/10/2023
Two months waiting for delivery of our outdoor dining set. They keep moving the date. Waiting for two chairs and won't deliver what has already landed in the warehouse. Customer service hasn't...
Matt B.
2/23/2019
Awful experience. Called ahead to have items held for purchase. When my girlfriend went to the register for help, she was standing there for over five minutes without anyone, including and...
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