i love how they guided me to the machine and assisted me with paying my bill. The lady was even kind enough to help me when I was short, even though they do not give change in the store she found...
Optimum
(5)
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Absolutely the most horrendous service I've ever received anywhere. Incompetent staff and basically robbed me blind. Was sold a defective phone which i was charged a restocking fee when returned.....
Returned equipment today. Professional young lady assisted me, no hassle. Took merely 5 minutes. Great Customer Service !!!
Terrible customer service when calling. Rude, Rude Rude. Called several times to move a Vonage phone number to optimum and getting different information each time. 3 days and the phone number...
I recently transferred my mobile phone from Verizon to Optimum. I needed to contact them about a problem, and they do not provide a contact email or a form to leave a message. They assume that...
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