Amy J.
10/24/2022
I love their products, but man their customer service is awful. You have to spend an incredible amount of time following up and helping them track down your orders and what happened to them....
One Kings Lane
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(81)
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143 Spring St
New York, NY 10012
One Kings Lane is a premier home decor destination based in New York, offering a curated selection of furniture, lighting, rugs, and various home accessories. The company specializes in unique design elements, including vintage finds and contemporary pieces, catering to a wide range of styles and tastes.
In addition to its extensive product offerings, One Kings Lane provides free design services and resources for both consumers and trade professionals. With a commitment to customer satisfaction, the company ensures a seamless shopping experience with features like wish lists, order tracking, and a comprehensive return policy.
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Reviews
1.0(81)
Lisa R.
11/16/2025
OKL is a poor excuse for a business. In my case the etagere piece was delivered broken so I contacted Customer Service (CS), yes, in Mexico City. I evidently was "too late" for a refund or...
Jenna P.
1/9/2026
Received my end tables 5 months late & was promised a 10% discount (for the inconvenience) that I never received. To top it off, the product is completely malfunctioned, defective & faulty! One of...
Michelle S.
12/9/2025
Beware I ordered a rug in October and when I got my credit card bill in November there was an additional $99 charge I called one Kings Lane only to be told I signed up for a membership I didn't...
Marcia H.
1/7/2026
This company sells some beautiful things, but beware of their return policy, and poor customer service. I ordered two pricey tablecloths from them that turned out to have very different colors...
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