Wen L.
10/6/2018
If you are a customer do not use the NBT mobile app! I made a local check deposit and was informed of an arbitrary 7 business day hold because they claim that there is a lot of fraud with the app....
NBT Bank
Closed
(45)
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52 S Broad St
Norwich, NY 13815
NBT Bank provides a range of financial services to individuals, small businesses and commercial organizations. The bank offers checking, savings and money market accounts, certificates of deposit, check cards and mortgage programs. Its lending capabilities include personal, term and home equity loans, letters of credit and time notes. NBT Bank assists businesses with cash management activities, such as sweep accounts, lockbox services and controlled disbursement. The bank features investment management, wills, trusts, employee benefit plans, tax preparation and estate and retirement planning. Its online module enables clients to access accounts, pay bills and customize financial services. NBT Bank delivers its products and services through more than 80 offices and 100-plus automated teller machines in New York. The bank is a member of the Federal Deposit Insurance Corporation. It is a subsidiary of NBT Bancorp. NBT Bank has a location in Norwich, N.Y.
Also at this address
Reviews
1.0(45)
Gregory P.
1/9/2026
NBT bank serviced an auto loan for me for which i set up monthly automatic payments of $500 The last payment amount had a balance of $32.58 however they withdrew $500 Customer service was not...
Alton B.
12/26/2025
horrible customer service! my car was totaled in September, my insurance paid everything out but I my GAAP was through NBT on the loan they serviced. it's now almost Jan and they still haven't...
Michael K.
5/12/2025
DO NOT BANK WITH NBT!!! Between their constantly malfunctioning ATM machines, poor electronic record keeping , and get this, charging you for phantom ATM withdrawals that you DID NOT MAKE! Yes!...
Debbie D.
1/27/2025
WORST bank ever. if you get stuck with them for solar or anything financial, move your loan elsewhere!!! they will charge you all kinds of extra fees for no reason and then will not remove it. our...
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