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Castel Communications LLC in Buffalo specializes in assisting contact centers in reaching operational goals by implementing proactive compliance measures and utilizing best practices based on actionable data. The company offers a range of multichannel solutions, including Predictive TCPA Dialing, IP PBX, Email, SMS, Chat, Social Media, and Speech Analytics, to enhance communication touch points for their contact center partners. Generated from their website's infomation

CWA Local 1122, based in Buffalo, NY, is a dedicated union representing various workers across multiple sectors, including telecommunications and community services. The organization focuses on advocating for members' rights, negotiating contracts, and providing essential support through various programs and initiatives. With a commitment to social justice and employee welfare, CWA Local 1122 offers resources such as the Employee Assistance Program, tuition assistance, and opportunities for political engagement. The union also hosts regular meetings and events to foster community engagement and collective action among its members. Generated from the website