Kay Jewelers

I'm going to give this Zales a second star because once the lady was finished with another customer, her attitude did change. However, I walked into this store, browsed every case, stood by the...

Having a hard time liking them- I ordered something and the promised it would be here within 2-4 days. It's been more than a week and it still has not shown up. AnnMarie

The customer service is terrible. I worked in jewelry for 5 years and never have I seen such terrible customer service in "fine" jewelry. Also a girl working there was in skinny jeans and a crop...

I'll try to sum it up fast ..purchased a ring ..had to get it sized smaller...had to pay $45 to take gold out? Weird..took 3 weeks to come back ...still was too big ..wore the ring twice ..smaller...