Global America Group LLC
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Global America Group LLC in Brooklyn, NY, facilitates warranty claims for various items. To register for warranty, customers are required to email the company within 30 days of purchase, providing proof of purchase, a picture of the item barcode, full name, and mailing address.
The warranty covers manufacturing defects in materials or craftsmanship for items bought in "new" condition. Fragile items like glass, specific plastics, or regular wear are not included. The warranty duration for all batteries is limited to 90 days.
If an item qualifies for a warranty claim, customers need to contact Global America Group LLC for approval before shipping the item for inspection to their Brooklyn address. The company requires a paper stating the customer's full name, address, and a brief description of the issue. Allow 4-6 weeks for the item's return after inspection.
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