FreshDirect

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2 Saint Anns Ave
Bronx, NY 10454
FreshDirect is based in New York and has been the northeast’s leading online grocery store since 2002. We build deep and direct relationships with farmers and producers and invest in the technology that allows us to deliver food to our customers at its freshest...

Reviews

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2.51,038 reviews
Photo of Maria G.
Maria G.
11/28/2025

The Citrus-Soy Chicken with Brown Rice & Snow Peas was inedible. The chicken did not look grilled as in the picture and tasted horrible. It ended up in the trash.

Photo of Marianne W.
Marianne W.
11/23/2025

Fresh Direct really screwed up our Thanksgiving delivery today. As an addition to our order my daughter purchased tater tots and fries for other meals. Fresh Direct sent her a message that those...

Photo of Peter M.
Peter M.
11/8/2025

When a company is delivering fresh food, including frozen food, and cannot follow simple instructions, they should not be offering their service. For 3 consecutive weeks we have asked that the...

Nancy R.
12/3/2025

Fresh Direct charges more than any other company for every item, usually as much as $2.00 more per item. And they charge a $2.00 service fee per order on top of the $45 Delivery Pass charge. This...

April L.
12/4/2025

A friend gifted me a box of produce. Although I wasn't being charged, I was forced to add my credit card to receive the box. The produce was good, as was the delivery. However, after the...

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