Empire Visionworks

This was my first time using Visionworks and I cannot say enough great things about my experience. I worked with Saundra, Jennifer, Dr. Price and Marta and I have to say, their customer service...

Disclaimer: some employees are very nice and professional; this is not about them. I called them up to ask if insurance would cover my visit. They looked it up and said yes. I went. 4 months...

I made an appointment online (since it is impossible to get anyone to answer the phone!) weeks ago. They called me the night before the appointment to confirm that I knew it is a telehealth...

I don't understand the point in making an appointment if you have to wait over a half hour to even be acknowledged. Worst customer service of all time. If not for my insurance I would go ANYWHERE...

I am not sure what people are talking about... Went there today. I made an appointment online and I was in and out within less than an hour. Most of the time it was just me trying to decide which...