Astound | Long Island City

Eustace S. Martin went above and beyond in giving customer service. I have been a long standing customer but was dissatisfied with the treatment over the phoneI, so I canceled my service and went...

Customer service is dreadful and like me, you'll have to go to small claims court to resolve a $10 issue.

They start charging $120 after the first year when offer was $45 price for 2 years. THE BIG SCAM!!! And then they don't let you switch for another provider. I haven't switched for another...

Don't ever take Astound service. They are big SCAM. They will lure you with false offers which they never give you. I was told $45 bill all-inclusive and 2 months free but they instead sent a bill...

I transferred apartments in NYC and Astound replaced my RCN Tivo box with a wifi Evo wifi unit. That unit is absolutely BAD. Its controls interfere with my sound bar and I need to click click...