Anna P.
8/14/2025
Hello everyone! Yesterday I gave Cenlar a negative review cause of the experience I had with their awful customer service. I changed my Star from 1 to 4 . This morning I reached out to their...
Cenlar
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425 Phillips Blvd
Trenton, NJ 08618
Cenlar, based in Trenton, NJ, is a leading mortgage subservicing provider trusted by banks, credit unions, mortgage companies, and financial institutions for over 30 years. With a commitment to client success, Cenlar offers expertise in loan servicing, operational innovations, risk management, and compliance to benefit clients of all sizes.
Driven by a shared dedication to excellence, Cenlar's team of professionals upholds core values of respect, integrity, trust, and care. Through strategic initiatives, industry recognition, and a focus on client service, Cenlar continues to champion homeownership with empathy and innovation in the mortgage and banking sectors.
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Reviews
1.0639 reviews
Steven M.
9/16/2025
I started a loan assumption with Cenlar in 2023 and thought it closed in January 2024. A year later, they admitted their own employee (Darlene A) handled the closing improperly and told me it all...
Randy L.
7/25/2025
It's actually insane you cannot get a hold of a live agent with this company. There are several numbers I have called and they're all automated. We just had a loan transferred to them and there...
Nicole G.
11/3/2025
Left me on hold for 1 hour and never came back. Tried them 3 times total and couldn't get someone on the line afterward. Criminal.
Steph T.
11/21/2025
Avoid this service at all cost. Similar to other reviews, they make it incredibly difficult to close out a loan. Even if you've paid it in full -you have to mail in a notice with an additional...
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