Comcast Service Center

I'm updating this review based on new information. Comcast called me in response to my phone survey comments. They offered a discount for my age. This is new. They will respond to most phone...

Returned equipment after being a customer for decades in 5 spaces. The agent said, "dump it over there". I asked for a receipt. After some eye-rolling, his response, "you don't need one". My...

I purchased a phone last weekend and had to go through a service rep because after 6 years xfinity mobile had my old address on my account still. I was told my address would be updated and my...

Just back from Portsmouth store, walked out, 20 year customer, they say my phone number not on file. No one seemed to give a crap either. Looking to upgrade phones, can't even get the process started.

This review is not directed at the Xfinity store in Portsmouth, rather it is based on Xfinity customer service in general. Xfinity, like many other companies have made it almost impossible to get...