Andre is the best personality I have ever encountered at this location. Customer service is 100/100. He makes the BEST smoothies. Note to the owner - You have a special employee, take care of him!
Tropical Smoothie Cafe
(354)
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This location needs to hire more staff. You shouldn't have one person working, ESPECIALLY at night. It's not efficient, nor is it safe for the employees. I felt so bad for the girl working tonight...
Food is always wrong and staff is never helpful. Multiple times my order has been messed up, and they will refuse to fix it. There is no way to reach them over the phone or to talk to management...
Came to pick up a $25 order that I put pick up through uber eats and it was accepted and told me it was ready. I come in and the lady who works there tells me they didn't even thaw the damn...
We got there on a Sunday evening to get some food. When we arrived the workers were sitting in the customer area playing on a VR. When we walked in one of the them said sorry we aren't taking...
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