SureStay Plus by Best Western Reno Airport

The location was good. I didn't have to pay resort fee. Plenty of parking. Was given a paper to hook onto the rear mirror to say we actually stay here. I guess too many people leave their car...

We recently stayed at this hotel, and what started as a normal check-in turned into a very frustrating experience. At check-in, my husband asked if he could use a different credit card than the...

I would never stay here again. We chose this hotel because it said they had non-smoking and pet-free rooms. Had to wait about 15 minutes to get checked in. It gave me time to count the water...

We needed a place to stay at 11pm and we were able to call them and book a reservation right away. We showed up at midnight and had the last room. The hotel does what it needs to and offers a warm...

The wall paper was peeling. That's an eyesore. The tv didn't work, maintenance came up fixed it. Netflix didn't work. They said it was down. Calling the front office was a challenge. Most places...