Billings 911 Communications Center
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The Billings City County 9-1-1 Center serves as the vital connection between the community and public safety resources in Billings, Montana. It facilitates communication between various user agencies, including the City of Billings Police Department, the Yellowstone County Sheriff's Office, the Billings Fire Department, rural fire departments, ambulance services, and state and federal agencies. With a dedicated staff of 27 employees and three supervisors, the center operates 24/7, efficiently managing emergency and non-emergency radio and telephone traffic.
Equipped with a state-of-the-art Computer Aided Dispatch System (CAD) and a citywide 800 MHz radio system, the 9-1-1 center ensures seamless communication with officers, fire responders, and wireless callers. Additionally, the implementation of the Emergency Preparedness Network allows for rapid dissemination of information to specific geographic areas. Through extensive training and qualification, the center's staff excels in multitasking, decision making, and prioritization, providing essential support to ensure public safety in Billings.
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