Diamond Factory Service

I had scratch damage (down to the metal) on both refrigerator doors, and the deli drawer top was cracked. This is a new refrigerator. Bought June 24. Delivered July 26. I reported the damage to...

It took 3 weeks for Diamond to get my dishwasher on the schedule for a service date, The morning of the appointment, they canceled because someone called in sick! Another 10 days goes by before...

if I could do zero stars I would. no call when they were on their way, show up and leave within minutes. call the company have to wait on hold for 10 minutes then say the guy can't turn around and...

if i could leave a zero i would. had a minor issue that turned into multple trips over weeks and pieces that ended up bring more than a new dryer. total scammers.

I don't even know where to start. This is the WORST service/repair company I've ever dealt with. I have a 2 year old Whirlpool fridge in which the compressor failed. It to 2 MONTHS to get techs...