Verizon Authorized Retailer - Russell Cellular

I have been to this store many times over the last few years. Each time the staff has been helpful whether my need was related to equipment, service plans, or helping me understand how to use...

My experience at this "authorized Verizon" dealer was unsettling, to say the least. The individual who helped me was Jay. With behavior that was condescending and arrogant, Jay treated me with...

I wish I could give 0 stars. Tried to trade in my phone here and I had to come in SEVEN times for them to assist me. Twice they turned me away at the door. Once because they said they had no...

I was ready to purchase a new iPhone. To potentially save myself a trip, I called this store to see if they had one in stock before heading out. I was told "I don't know. You will have to come in...

Highly recommend going to a Verizon corporate store that offers service and troubleshooting. This place just wants to SELL you stuff and upgrades. Was having a tech issue with my phone a month...