Unreliable and slow service. Customer support has degraded over the last year or two and the internet service has gotten pretty poor. Certainly not worth the cost.
USFamily.Net
(2)
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USFamily.Net, based in Minneapolis, MN, is dedicated to providing customers with the best technology and service available in an ever-evolving digital landscape. To enhance their offerings, the company will be delivering all future products and services through its sister company, Velocity Telephone, while maintaining the USFamily branding for existing accounts.
This transition ensures that customers will continue to receive the same great team and local service they have come to trust. With a focus on innovation and customer satisfaction, USFamily.Net is committed to meeting the needs of its clientele through its new partnership with Velocity Telephone.
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Reviews
My 82 year old mother has used US Family as her ISP for years. She recently discovered that she had two ISPs and canceled US Family. She asked me (her son) to call and ask about getting a refund...
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