I had a poor experience several years ago with one location and one specific person. That individual is no longer with the company, and it appears as though Wireless Zone has a much improved level...
Verizon
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Waited 30 minutes to get started after the first 25 to even to talk to anyone the "sales rep" was on the phone with other customers while trying to setup a phone, wrote himself a review and said...
Worst customer service experience I have ever had. I walked into the store, was not greeted and then proceeded to wait 25 minutes. An elderly woman walks in at the 25 minute mark, is there for 5...
Been going here for years. Found the service to be very personalized compared with main Verizon store. Not to say we didn't have some issues, however they always resolved, even if it took hours.
Super quick the guy that helped us was awesome. Went in it took about 30 minutes to transfer to a new i phone.
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