Westfield Bank

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141 Elm St
Westfield, MA 01085
Established in 1853, Westfield Bank's mission was to provide customers with easy access to people and their money. The bank provides many kinds of access in person, online and over the phone. Westfield Bank has one of the leading commercial lending teams with experienced lenders. The bank is one of the largest banks in Hampden County in Massachusetts. With more than $800 million in assets and locations in nearly 10 communities, Westfield Bank brings its brand of banking experience to more than 30,000 customers. Based in Westfield, Mass., the bank is the primary subsidiary of its holding company, Westfield Financial, which is also based in Westfield.

Reviews

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1.57 reviews
Cassandra B.
8/7/2021

If you want your working check you make on Fridays to be cleared by Saturday's wouldnt recommend banking here, and also they charged me 3 overdraft fees after each deposit I made was well over the...

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Jesse L.
9/2/2025

3 times I've been stuck without being able to use my card. Once in Italy, another in Arizona, & another in Boston. When I called to ask why, they kept blaming the card or the chip or some...

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Rachel L.
3/19/2017

I loved this bank branch before it was bought by a larger entity within the last year. Since I do not live in the area it serves anymore, I rely heavily on online banking. Since they "rebranded"...

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Hash G.
9/14/2019

AVOID THIS BANK! Terrible customer service. No online support. Website is a joke. Treat long time customers poorly.

Sergy C.
1/3/2022

Horrible customer service. Karen is the person I was dealing with and instead of helping with a possible resolution, she continued to insist that their bank does things right and I have no idea...

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