Annette A.
7/8/2018
As much as I love credit unions and the better service I generally find there, I can never get a hold of the branch managers at Metro's Framingham location, mainly Dan. I had a task that...
Metro Credit Union - Framingham
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1124 Worcester Rd
Framingham, MA 01702
Metro Credit Union is the largest state-chartered credit union in Massachusetts, with over $3.4 billion in assets. Metro provides a full range of financial products like checking accounts, savings accounts, personal loans, mortgages, vehicle loans, commercial loans, retirement planning, and more. Metro serves more than 220,000 members in MA and NH, as well as employees of over 1,200 companies through its Metro@work program. Founded in 1926, Metro operates branch offices in Boston, Dorchester, West Roxbury, Burlington, Chelsea, Framingham, Lawrence, Lynn, Medford, Melrose, Newton, Peabody, Reading, Salem, and Tewksbury. Framingham has a coin counting machine, drive-thru ATM and teller, Medallion Signature Guaranteed, and notary services.
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Reviews
2.020 reviewsCarlos M.
10/7/2025
Customer service, online banking and customer service phone are basically non existent. They must be closing soon or know they're being bought out, it's insane in 2025 to find every task...
Charlie L.
10/14/2025
sitting here on hold for 49 minutes just to get a lease payoff to try and help one of your members. what a disgrace.
Kari N.
5/2/2025
I've been a member of Metro credit union for 15 years without any issues. I'm extremely happy with their customer service both in person and online.
Brendan P.
12/21/2024
Worst bank and customer service I've ever experienced. You can't even call branches directly you talk to someone at a call center that knows nothing about banking. So weird.
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