Enchanted Fireside

We purchased our stove here 15 years ago. We have had good luck with the stove. We have used Enchanted Fireside to service our stove every year. Last year (of the year before) my wife and I went...

Do not do business with Enchanted Fireside. They are the worst. The customer service is horrible. We have spent so much money at this business and they could care less about taking care of loyal...

Bought out gas fireplace from Enchanted Fireside many years ago for our large great room. Heats up our great room quickly so we don't have to raise the heat in our first floor as high. Love the...

We had a terrific experience at enchanted. Norman was our sales rep. He was knowledgable and informative. He answered all questions confidently. We got our insert as ordered as promised. Timing...

If I could have given them -4 stars I would have! Called them for service on a pellet that the igniter stopped working so the stove didn't work. This is a 30 minute repair, tops to replace the...