Cambridge Emergency Communications

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489 Broadway
Cambridge, MA 02138

The Cambridge Emergency Communications Department operates the city's Combined Emergency Communications and 911 Center, managing over 500,000 emergency calls annually, as well as coordinating dispatch for police, fire, and emergency medical services. Additionally, the staff addresses more than 165,000 non-emergency calls concerning quality of life issues such as noise complaints and lost property.

Through its various programs, including the Cambridge Alert Network and resources for individuals with disabilities, the department aims to enhance public safety and community awareness. The team is dedicated to providing timely assistance during emergencies and promoting effective communication between citizens and city services.

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