Ryan E.
10/23/2025
Vector Security is a great company that cares about their customers. They have an easy to use app with great products.
Vector Security - Columbia, MD
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9800 Patuxent Woods Dr Ste B
Columbia, MD 21046
More than 50 years of intelligent security tailored for your needs. Vector Security provides home and business security systems, automation & monitoring to nearly 400,000 customers. Our Columbia, MD branch protects homes and businesses within an approximate 50-mile radius of Columbia, including Baltimore, Washington DC, southwards into Northern, Virginia, and into Northeast West Virginia. From Chesapeake Bay to the Potomac to the bustling Capitol Hill area, we are the choice for mobile security and home or business automation. Our branch believes in giving back to the community. You might have seen us support breast cancer walks, putting together backpack and food donations, or hosting document shredding events.
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Reviews
1.599 reviews
Rima F.
12/3/2024
Absolutely the worst company possible!! You can never get through to the repair people to make an appointment. And you are kept on hold for very long periods to reach the monitoring center which...
Naz R.
6/11/2025
Can a customer manager expert please contact me, I talked to a very helpful manager that let me know that they would help me with issues with the systems since I pay a monthly fee but everytime I...
John H.
12/23/2024
You will never be able to reach them by phone. After being on hold for 20 minutes an automated message came on and said please leave us a message. What a joke.
Ramon R.
11/20/2024
I'm updating my review after a good interaction with customer service and technicians on the call. They explained the situation where there was a miscommunication and misunderstanding and were...
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