This PenFed Branch office in Rockville, Maryland has been a pretty good location, overall teller and customer svc. However, the Manager Ms. Joyce is not very helpful as she without a doubt...
PenFed Credit Union
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The regular tellers are nice and do their best to be efficient. However, the last few years the customer service has become horrible! I stood in line, alone, for almost 25 minutes in the middle of...
So we got a consolation loan to help during these trying times and when I used to pay off one of our credit cards I was charge a $200 FEE. WTF?! Nothing was said that I would be charged...
I had good experiences with refinancing one of my loans with PenFed many years ago so I was excited to potentially work with them again for my new home mortgage application. Unfortunately,...
Tellers are always great and provide exceptional customer service and advice. They could turn on the AC it's pretty hot in here while you're waiting feel like going to pass out. Offer water at least!
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