Novelvox
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NovelVox, based in Bethesda, MD, specializes in contact center optimization through innovative solutions that integrate seamlessly with popular applications like Salesforce, Epic, and Cerner. Their products, including Agent Accelerator and CXInfinity, are designed to enhance agent productivity and deliver exceptional customer experiences across various communication channels.
By leveraging advanced technologies such as Conversational AI and workflow automation, NovelVox empowers businesses in industries like healthcare and banking to improve operational efficiency and reduce costs. Their comprehensive suite of solutions caters to diverse use cases, ultimately unifying and enhancing the customer journey.
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