NIH Federal Credit Union

I've been a member of NIH FCU for 40+ years and have been watching its services decline over the past 5 years. I used to count on the credit union to resolve my financial problems. Lately, it has...

Branch manager has no knowledge of how to process a cashier's check and cannot assist customer make a deposit--making banking with the credit union pointless

This is the absolute worst bank for disputing a transaction. There is no reason a CSR cannot file & verify a transaction dispute. Instead to force the customer to jump through hoops to file a...

Each time I have visited the Rockville location, the staff have been very responsive to my needs, very friendly and I walked away very satisfied that my issues were successfully resolved!

Membership application was denied twice. Once online and once in person because my identity could not be verified. I don't understand how verifying my identity is a problem when I'm right in front...