Larry S.
5/24/2013
I have had a great experience, in dealing with Ken's Automotive. I had my car and my finace's car there for extensive repairs. Mark, and Rob were not only a pleasure to deal with, but they...
Ken's Automotive & Transmissions
Closed
(25)
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371 W Patrick St
Frederick, MD 21701
We have proudly served the Frederick and surrounding communities since 1968. We are family owned and operated. We are certified technicians service all makes and models including foreign, domestic, diesel and sprinter trucks. We use the latest technology and equipment to diagnose and repair your transmission, any major auto repair and this also includes automotive maintenance care. We take pride in being an active community auto repair shop. We believe in "down home customer service", but it doesn't stop there, we also believe in quality work at a fair price! From a basic oil change and other automotive maintenance to Maryland State Inspections, to tires and everywhere in between, our ASE certified technicians offer top-notch total car care. Please take advantage of our free coffee station and WiFi in a clean and comfortable waiting room while waiting for our same-day service. We also offer free local shuttle service, pick-up and delivery.
Reviews
3.525 reviews
James P.
11/14/2025
It took two days to diagnose a problem with my truck and then they said they had to get prices for parts. Its been a week and still have not received a call from them. Customer service is not great!
Jane D.
10/24/2025
My family and I have been customers for several years and customer service and reliability are 5 stars. However- while we initially appreciated the transparency and felt like this neighborhood...
Brendan M.
12/30/2024
Very poor customer service, it is obvious they are looking to make an extra dollar from their customers wherever they can. I questioned a 40% markup on my tow invoice (which I coordinated but was...
Alexa G.
11/8/2023
My tire went flat right across the street from the shop on my lunch break. The people were really great in helping me to try and patch it! When patching it became impossible (tear to the inner...
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