Joy B.
9/24/2025
Thank you Factor appliance for your great service and excellent value. My dishwasher flooded on the evening of a dinner celebration. Yes, I was left with tons of dirty dishes to do by hand. I...
Factor Appliance
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Rockville, MD 20850
Factor Appliance is a locally owned, nationally certified residential appliance repair company based in Rockville, MD, specializing in a wide range of in-home appliance repairs. They offer services for major appliances including refrigerators, washers, dryers, ovens, and dishwashers, ensuring transparent pricing and a commitment to customer satisfaction.
The company prides itself on timely service, with a focus on minimizing wait times through 90-minute arrival windows and a high first-visit repair success rate. Factor Appliance is dedicated to protecting customers' homes during service calls, utilizing floor slides and shoe covers to maintain cleanliness and respect for the property.
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Reviews
4.5142 reviewsLouisa B.
11/7/2025
November 4, I scheduled a service appointment with Factor Appliance Repair company. When the technicians arrived, the refrigerator was already functioning, as I had been able to turn the control...
Ed G.
6/7/2024
Factor appliance was great. They have a service charge of $80 which is applied towards the repairs. Chris was very knowledgeable about how to diagnose the issue but had a problem locating the...
Kara Y.
5/26/2024
Factor Appliance came highly recommended in my network and they certainly lived up to their reputation! Our freezer (Frigidaire) had been leaking from the bottom drawer for a good month before...
Adam S.
11/9/2023
My GE fridge was leaking out of the bottom freezer compartment. Godfred called ahead, was prompt and provided great service. He has 20+ years of experience and knew exactly how to fix it. Factor...
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