Citibank

More locations where banking could take place would be a necessary improvement. The ATMs are everywhere but the branch locations are few and far between. Additionally, not all branches have...

I cannot imagine another bank/brokerage worse than Citi. The representatives both in the bank and online know little about account management and most often (yes MOST often) give erroneous info...

I'm a Citi customer and they refused to perform basic banking transactions for me. I wanted to give them the benefit of the doubt. But after having them refuse to provide service on no less than...

The new location in Potomac has a cold, impersonal atmosphere. They escort customers in. I don't recognize the tellers. No smilers, just professional appearing people in suits who need to look up...

The rep told me I didn't need a debit card for my business account but I definitely did in order to register my account. I wasted several hours doing this because at one point the debit card order...