SLOW service!!!! That is my only issue!!! I have never had an eye exam appointment take 2 hours to complete. They were not that crowded to even justify why the wait time was so long. I think...
LensCrafters at Macy's
(44)
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Exam was great however, the Receptionist has a bad attitude. I've been a patient here for years and I've never paid any additional fees. Receptionist lied and said I have paid this "co pay" charge...
The nose pads on my sunglasses broke, and I ran in to see if they could repair them. Darren in the lab was very helpful and fixed them right away. Thank you so much.
Customer Service sucks, a short man with glasses yelled at me, he seemed to be having a bad day, or over whelmed with business. Either way not professional. We payed for 2 lenses and only received...
I had an old pair of sunglasses with relatively new Lenscrafters lenses. A temple broke. The manager helped me locate a vintage pair of frames to purchase from Ebay to avoid having to replace...
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