To Hertz Corporate Customer Relations, I am submitting this formal complaint to address a serious problem within Hertz's reservation system -- specifically, the issue of the call center creating...
Hertz Rent A Car
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Everything was terrible. From no one answering the phone after my reservation was canceled 1 hour before pick up, I drove there door locked and guy sleeping at his desk. I woke him up open the...
Despite having a confirmed reservation, I was informed an hour past my pick-up time that there was no vehicle for me. The agent on the phone confirmed that a text was NOT sent to me, and I was in...
NO STARS- This place is a SH*T SHOW and the customer service at this location is even worse. I have a whole recording of what transpired yesterday. The worker , who was a young girl with a...
BEWARE. Made a reservation. Day before got a text saying they had no cars. Phoned and was advised that there was no problem they would have a car for our reservation the next day. Arrived (two of...
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