The Willows at Fritz Farm

My 87 yo mom has been at The Willows at Hamburg for 18 months, first in the skilled nursing unit, and then in the personal care unit. I've heard so many horrible stories about nursing homes that...

The CNAs and the food were pretty good for my Mother when she was there. Administratively it is in complete disarray and the PT was not good. I would have expected a lot more from a skilled...

The experience we have had with transferring our loved one to The Willows has been top notch. Dealing with the business office was a pleasure and I actually was able to talk to a person when I...

Grandmother was here. It is clean, without any odors. The entrance has a desk that looks like you should check in, but the teenager sitting there directed us to a window where there wasn't anyone...

Called for information and they were rude and abrupt. This is a difficult transition to make with my mother and I expected more understanding and compassion as I navigate finding care.