Surestay Plus Hotel By Best Western Ottumwa

We only picked this hotel because it had a pool and was $70.00 on Expedia. We checked in at 11pm when we got to town. I have kids the ages of 9, 8, and 4 months. The 9&8 only asked for a hotel...

Booked a stay at this hotel through Booking.com and my debit card was chsrged $84.73. Upon checking in a few days later, desk attendant again charged me $84.73 despite my telling them I had...

Our first room had semen, lube and blood COVERING the walls, bedding, and furniture. we were moved to different rooms. this room has a bullet hole in it.

DISGUSTING. Last person's scum, soap bar and shampoo was left in the shower. Air conditioner broke, and no other rooms available, yeah right.

When we checked in we noticed that the pool was closed we asked about it the lady at the desk just said closed for covid (whatever) so I asked since the pool was closed due to covid do you still...