Principal Financial Group

We are legal guardians for our adult son, who is autistic and cannot manage accounts on his own. We had a complicated issue with our son's account, and the company representative was patient,...

on the phone for 30m with an agent who was unable to help verify my security question information to create a new online account, they transferred me to someone else. On hold for ~5m for a new...

These people are some of the worst to deal with. They will not answer your questions and they will continue to deflect and give misinformation. They will selectively ignore your questions, if they...

Terrible service, slow systems, long wait times, incompetent company that I can't wait to get away from.

A few months ago, I was so excited not to work with this company anymore, which does not have the tools, the envy, or the motivation to manage a 401 (k), only issues during the 3 years of...