Waste Management

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10000 E 56th St
Indianapolis, IN 46236
Waste Management is the leading provider of waste and environmental services in North America. The company tailors its services to meet the needs of each customer group and to ensure consistent, superior service at the local level. Headquartered in Houston, Texas, the company s network of operations includes 429 collection operations, 366 transfer stations, 289 active landfill disposal sites, 17 waste-to-energy plants, 138 recycling plants and 85 beneficial-use landfill gas projects. These assets enable Waste Management to offer a full range of environmental services to nearly 21 million residential, industrial, municipal and commercial customers. Waste Management provides solid waste collection services to millions of customers across North America, ranging in size from the single residential subscription to large national customers requiring comprehensive, one-source waste programs to serve hundreds of locations. With 25,000 collection and transfer vehicles, the company has the largest trucking fleet in the waste industry. With most of the waste collected by Waste Management going to its own landfills, a supporting network of transfer stations provides an important link for efficient disposal. Waste Management operates the largest network of landfills in its industry, with 289 active sites managing the disposal of more than 115 million tons of waste per year.

Reviews

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1.052 reviews
Andrew J.
12/17/2024

They only allow 1 trashcan which is really impractical and I just don't see the reason for this why not allow more than 1. I had just bought a new trashcan like a week before we were not allowed...

Photo of Leslie H.
Leslie H.
9/15/2025

If I could give it a zero I would. Customer service is horrible. They charge you $225.00 as they wish with no proof anymore. They only call back if you leave a bad review. Good luck

Tammi W.
10/27/2025

Absolutely the worst company to work with. First I was on hold for over fifteen minutes just to talk to the customer service rep. I called in the past to cancel my service was told that I would...

Wayne G.
11/6/2025

WM earned their bad rating. Damaged cart and wouldn't replace it for a week. Automated phone system is horrible and they don't give refunds for cancelled service. other services are much cheaper.

Jon P.
10/9/2025

Inconsistent pick-up times, small recycling bin, mysterious upcharges, and they don't answer their phones. I've been trying to cancel my service for a month and they will not answer or whenever...

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