H&M

I'm a big fan of H&M, but this particular H&M location didn't quite seem to be a fan of me. I'm old. Not super old, but older than a lot of people that shop at H&M. I'm also weirdly shaped....

OUTSTANDING! Jennifer, the store manager, went above and beyond to answer my questions with honesty, clarity, and kindness! She located an item for me that was super hard to find. When I picked up...

I was in H&M in Ft Wayne, In. Shopping with my daughter and 4 yr old granddaughter. A broken metal table was in the little girls department...my granddaughter happen to lean her hand on the table...

Oh my god. Forget the lengthy story, the short of it is, my family will no longer be shopping w your brand. This was not an isolated incident of terrible customer service but I cannot be...